With more companies looking towards a digital-first approach to business going forward, demand for digital skills is on a sharp upwards trajectory. Finding developers, cybersecurity professionals and cloud migration experts is top of the agenda for many hiring managers as organisations look towards long-term growth and sustainability, following a period of rapid transformation.
In this special feature, ZDNet examines technology’s role in helping business leaders build tomorrow’s workforce, and employees keep their skills up to date and grow their careers.
The extent of this demand is reflected in a booming tech jobs market. According to CompTIA’s June 2021 European Tech Hiring Trends report, employers posted just shy of 900,000 ads for new tech roles in Q1 2021, representing a 40% increase compared to the third quarter of 2021. Software developers were listed as the most in-demand occupation category, accounting for almost 250,000 job ads posted in the quarter.
The call for developers has been consistent throughout the pandemic, and is likely to present one of the biggest recruitment challenges for employers over the coming months. This was certainly true for 61% of respondents in a survey of 15,000 developers and HR managers by tech-hiring platform CodinGame, which offered a snapshot of the most in-demand development and programming skills among businesses in 2021.
CodinGame’s 2021 Developer Survey, which was conducted between October and December 2020, found that 64% of companies were looking to hire up to 50 developers in 2021. Others had even more ambitious recruitment targets: 14.4% said they planned to hire 50 to 100 developers, while 13.5% hope to recruit over 100 new developers over the course of 2021.
Going hand-in-hand with the increased demand for coders, knowledge of programming languages is also being sought by businesses undergoing digital transformation and launching new apps and digital platforms.
Recruiters anticipate DevOps roles being particularly difficult to fill. The switch to remote working brought a sudden increase in demand for DevOps experts capable of managing organization’s cloud infrastructure, and helping companies migrate their services to the cloud.
This trend is anticipated to continue throughout the course of the year, CodinGame found: 43% of survey respondents cited DevOps positions as their number one recruiting challenge in 2021, followed by back-end developers (41%), full-stack developers (41%), architects (33%) and software engineers (24%).
Software development meets operations
According to GitLab’s April 2021 Upskilling Enterprise DevOps Skills Report, DevOps skills are projected to grow 122% over the next five years, making it one of the fastest-growing skills in the workforce. In the US, there were over 300,000 job openings requesting DevOps skills in the past 12 months – and this demand is spreading rapidly across roles, organizations and industries.
This demand is also reflected in the UK, where employers have had to contend with a pre-existing digital skills shortage that has been made considerably worse by the combination of Brexit and COVID-19.
Research published in June by recruiter Robert Half identified a 319.4% uptick in demand for DevOps skills over the 12 months to June as businesses continue to integrate software development with IT operations.
Robert Half’s research, which was gathered between April and May 2021, provided a more generalised overview of the skills needed by organizations in the second half of the year, and the roles hiring managers across various departments are most eager to fill.
For chief information officers (CIOs) and chief technology officers (CTOs), the top five priority hires for H2 2021 are cloud engineers, front-end developers, business transformation specialists and database administrators, Robert Half found.
Interestingly, the results varied slightly when CIOs and CTOs were quizzed on their most important interim hires. In this instance, frontend developers topped the list, followed by cloud engineers, system security specialists, business intelligence specialists and network/system managers.
Software as a service (SaaS) skills and Python were also highlighted as speciality technical skills of increased importance to employers, with demand for these growing by 143.1% and 136.5% respectively.
Once again, developers find themselves in a favourable position in post-COVID jobs market. Phil Boden, senior manager at Robert Half, told ZDNet: “Across the board, we are seeing requests for candidates with demonstratable experience in Python, .NET, C# and PHP, while financial services firms are specifically looking for talent with a strong working knowledge of Java.”
A mixed picture
CompTIA’s Hiring Trends Report also reports high demand for Java and PHP, with the programming languages featuring 6th and 10th in the technical skills most cited in tech job postings.
Yet these languages come after more fundamental skills, such as “programming” (2nd), “businesses IT systems” (3rd), “IT system administration” (7th) and “[Microsoft] Office/spreadsheets”, which maintains a near-universal entry requirement for jobs and was the number-one skill required by employers.
CompTIA notes that job postings “invariably align with the job roles employers are seeking to fill,” which helps explain variability in the importance placed on various skills within reports. However, it points out that nearly every technology job role shares a number of common skill threads: software, infrastructure, data and business applications are all represented, and employers “frequently expect some level of cybersecurity, data, cloud, project management, and related technical skills.”
The report reads: “At the skills level, summary analysis across all job postings for all tech job roles suggests employers tend to seek well-rounded candidates. This also reflects the ever-expanding nature of innovation, whereby new platforms, new coding languages, new hardware and devices, new data streams and new combinations of technology building blocks (think IoT) are a de facto part of the job for any technology professional.”
This also explains why cybersecurity is often not specifically listed in skills reports, despite the fact employers increasingly expect baseline IT security knowledge from workers.
Take the UK, for example: according to the 2021 City and Guilds Skills Index published in June, jobs postings for “cybersecurity technician” in the country increased by a massive 19,222% between April 2020 and April 2021, whereas roles for “cybersecurity engineer” grew by 292%. This compares to 312% growth in ads for “full-stack developer” during the same period, and a 184% increase in job postings for “Azure architect”.
Cybersecurity above all?
Demand for cybersecurity pros is by no means localised to the UK. A report by Harvey Nash and KPMG in September 2020 identified a huge demand for cyber professionals globally, with cybersecurity skills cited as the most in-demand skill by more than a third (35%) of the 4,200 IT professionals surveyed.
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This demand has continued into 2021. According to Harvey Nash’s 2021 Tech Salary and Hot Skills report, published June 2021, cybersecurity remains the number one skill for employers in the UK (31%) and the US (36%). “Demand has increased throughout the pandemic as security specialists have been required to play the key role of keeping businesses protected during the unprecedented challenges of moving to mass homeworking,” Harvey Nash CEO Bev White told ZDNet.
Drilling down into the types of roles businesses are hiring for, ethical hackers, information security analysts, chief information security officers (CISOs) and cybersecurity consultants all feature prominently, Harvey Nash found.
Alongside IT security, employers also seek cloud and data/analytics expertise, again reflecting the demands of changing business needs as digital transformation accelerates and more businesses make the wholesale shift towards remote working.
Among the cloud-specific roles companies are hiring for, Harvey Nash identified strong demand for “cloud architect”, “cloud engineer”, “cloud security specialist”, DevOps engineer and “Amazon Web Services specialist.
“Organisations are maturing beyond simply moving software online and becoming more sophisticated in how they deploy and exploit their online assets, for instance through distributed cloud, edge computing and marketplace platforms,” Harvey Nash said.
Within the data and analytics realm, companies are particularly eager to fill roles including “data analyst”, “data scientist”, “data engineer” and “business intelligence analyst,” Harvey Nash found.
“The skills driving transformation are the ones that are focused on the customer, as well as those that stitch together the ever-increasing array of technologies and platforms,” said White.
“On the customer side we are seeing increasing demand for UX experts, as well as digital experts with strong customer-facing and product development skills. On the technical side we are seeing an increase in demand for architects with a strong focus on cloud platforms.”
Demand for more niche skills is also beginning to emerge as businesses digitize, particularly those related to automation and artificial intelligence/machine learning technologies. Gathering the data businesses need to inform the next steps of their transformation journey is one thing; making sense of it and putting it to use is quite another.
Organizational change management (27%), enterprise architecture (23%), technical architecture (22%) and advanced analytics (22%) were also identified as skills facing shortages in the company’s 2020 Harvey Nash/KPMG CIO Survey.
The digital skills deficit is not a new problem for businesses, but it is one that has been made significantly more urgent due to COVID-19.
Digitization efforts may have put many companies in a better position to tackle the challenges of an increasingly data-driven economy, but it has also driven further demand for tech workers with the skills needed to see these plans through – as well as keep driving them forward.
Employers face a problem here: at the same time as demand for technology workers is on the rise, the pool of available talent is quickly shrinking. Software developers, cloud engineers, DevOps professionals and cybersecurity technicians are all needed to build, maintain and protect businesses as they move towards the next steps of their transformation journeys, which have been accelerated by the global pandemic.
In order to meet their increasingly complex technical needs, businesses will need to become experts at both attracting and retaining this talent in an increasingly competitive jobs marketplace, as well as levelling up their existing employees with the skills they need to develop at pace. While this may not completely compensate for the shortage of tech talent, it will go some way to address the issue of a widening skills gap in a time of rapid digital innovation.
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