Salesforce announces new content management system

IT news
Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which it says is designed from the ground up to deliver a quality customer experience across multiple channels. The idea is to provide a […]
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Cyber-skills platform Immersive Labs raises $40M in North America expansion

IT news
Immersive Labs, a cybersecurity skills platform, has raised $40 million in its Series B, the company’s second round of funding this year following an $8 million Series A in January. Summit Partners led the fundraise, with Goldman Sachs participating, the Bristol, U.K.-based company confirmed. Immersive, led by former GCHQ cybersecurity instructor James Hadley, helps corporate […]
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Amperity acquires Custora to improve its customer data platform

IT news
Amperity announced today that it’s acquiring another company in the customer data business, Custora. Amperity co-founder and CEO Kabir Shahani told me that Custora’s technology complements what Amperity is already offering. To illustrate this point, he said that customer data tools fall into three big buckets: “The first is know your customer, the second is […]
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Seismic acquires Percolate to expand its marketing tools

IT news
Seismic is announcing that it’s acquiring Percolate in a deal that it says is combining “two essential pillars of the marketing technology stack.” It sounds like the two companies aren’t direct competitors, but they offer related tools: Seismic helps companies create and manage the content they use in sales and marketing, while Percolate expanded from […]
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Chronosphere launches with $11M Series A to build scalable, cloud-native monitoring tool

IT news
Chronosphere, a startup from two ex-Uber engineers who helped create the open-source M3 monitoring project to handle Uber-level scale, officially launched today with the goal of building a commercial company on top of the open-source project. It also announced an $11 million investment led by Greylock, with participation from venture capitalist Lee Fixel. While the […]
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